
CHAPTER 1
Editorial introduction: A strategic view on changing an industry
Jaco Appelman, Anwar Osseyran & Martijn Warnier
1.1 INTRODUCTION
The past 40 years witnessed the emergence of a totally new industry and services sector: the
Information and Communication Technology sector, commonly referred to as the ICT sector.
During those decades, government, industry, and consumers have become dependent on ICT to
coordinate stocks and flows of people, goods, materials, and services around the world. This
growth has been healthy from an economic perspective, creating and replacing many jobs that
were lost in other parts of industry. The growth was also moti ...