CHAPTER 1

Images

The Changing Health System

Say what you will about the year 2020. It was undeniably the gateway to a new decade and a glimpse of the road ahead. It is hard not to equate the whole year with the COVID-19 pandemic, and all of the changes that followed in its wake. For many people working within health systems, these changes meant working under conditions they were never trained for, and learning new skills on the fly. In many cases, it involved developing entirely new approaches to the delivery of care, and learning as quickly as possible from the experiences of peers across the country and the world.

As hard as people worked to mitigate ...

Get Healing Our Future now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.