August 2021
Intermediate to advanced
288 pages
4h 44m
English

You are not a drop in the ocean. You are the entire ocean in a drop.
—Rumi
When I first started my healthcare career some 30-plus years ago, I was part of the final generation to grow up before the dawn of the World Wide Web, social media, and smartphones. Absent these tools, clear roles and hierarchies were our most dependable guides for getting work done in organizations. Both made clear who should think of themselves as leaders, and who as followers.
Ever since that time, the value of hierarchies in organizations has continued to fade. Today, they function less like pillars for keeping a building upright, and more like roadmaps ...
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