Content preview from Healing Our Future
Index
- A3 (PQI approach), 117
- Accelerate (XLR8) (Kotter), 146
- accountability partner, 29–30
- ACHI. See Association for Community Health Improvement (ACHI)
- action competency domains, 3, 32. See also execution; relations; transformational change
- active listening, 89–94
- Act phase of process and improvement cycle, 119
- Affordable Care Act (2012), 13
- Agency for Healthcare Research and Quality, 121
- American College of Healthcare Executives, 69
- American Hospital Association, 134
- American Planning Association, 165
- American Society for Healthcare Human Resource Administrations, 68–69
- analysis stage, in system development life cycle (SDLC), 66
- anchoring to the culture, in transformational change, 143
- anchor institution concept, 14–15, 134
- annual cycles: ...
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ISBN: 9781523090129