ABOUT THE AUTHORS
RICHARD BOYATZIS is Distinguished University Professor of Case Western Reserve University, Professor in the Departments of Organizational Behavior, Psychology, and Cognitive Science, and HR Horvitz Professor of Family Business at the Weatherhead School of Management, Case Western Reserve University. In addition, he is an adjunct professor in the Department of Human Resources at ESADE Business School in Barcelona. Boyatzis holds a BS in Aeronautics and Astronautics from MIT and an MA and PhD in Social Psychology from Harvard University. Using his well-established Intentional Change Theory (ICT) and complexity theory, he studies sustained, desired change at all levels of human endeavor, from the individual level to teams, organizations, ...
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