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Helping People Change
book

Helping People Change

by Richard Boyatzis, Melvin L. Smith, Ellen Van Oosten
August 2019
Beginner
256 pages
5h 58m
English
Harvard Business Review Press
Audiobook available
Content preview from Helping People Change

CHAPTER 4

awakening the desire to change

questions that spark joy, gratitude, and curiosity

When Aaron Banay (not his real name) was in his third week of kindergarten, his teacher asked everyone to draw a picture of a house. In figure 4-1, you can see the typical drawing made by other children in the class, and then Aaron’s drawing (all drawings have been converted to black and white for reproduction).

FIGURE 4-1

House

image

Later the teacher asked everyone to draw an airplane. In figure 4-2, we show a drawing of the typical student in the class, and then Aaron’s drawing.

FIGURE 4-2

Airplane

After looking at Aaron’s drawings, the teacher talked ...

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Publisher Resources

ISBN: 9781633696570