Coaching and development

There is a danger that this chapter will become one of clichés, so I will try to restrict it to just the one – you can bring a horse to water but you cannot make it drink. This pretty much sums up the theme of this chapter. As a leader you can provide opportunities for your staff to develop but you cannot learn and develop for them.

When we considered competency based leadership in the first chapter, one of the key points was that you can only expect your staff to perform at the level of their capability. It follows then that one of the obvious ways you can improve your team’s performance is to improve their capability. It is not enough merely ...

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