This chapter covers the importance of diversity in today’s workforce. Rather than simply focusing on racioethnic and gender differences, we describe the benefits and pitfalls faced by HR professionals in their efforts to diversify their workforce.
After completing this chapter, the student should be able to
1. Describe the nature of diversity in today’s workforce.
2. Identify challenges to managing employee diversity.
3. Understand the available options for improving diversity management.
4. Understand the difference between affirmative action and the management of diversity.
Diversity simply refers to human characteristics that make people different. The sources of individual ...