Decentralized
In a decentralized organization, individual organization units fully provide their own IT services or provide most of their IT services with supplementation from an enterprise shared service organization. The level of decentralization that an organization presents is highly dependent on the history and culture of the organization and how it has grown and changed over the years. In the following example, the HR and Finance groups receive shared services from the corporate service provider, while the manufacturing group provides its own IT services. The exception in this example is denoted by the dotted line. The dotted line represents a shared service of email that the corporate shared service provider has implemented for the ...
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