Information Security Handbook

Organizational change management

Communication is key to the successful implementation of an information security program. Ensuring that your users understand why the information security program is doing what it is doing is paramount.

Key communication concepts include:

• Background: Communicate to your organization the reason you are conducting an initiative:
  • Clearly develop your vision and communicate that vision to the organization
  • Provide a roadmap for where you are today and where you expect your organization to move to
• Results: What do you plan to achieve because of the change?
  • How will the day-to-day life of the organizational user change?
• Plans: Clearly communicate the plan associated with your changes to your organization: ...