Growing up in Dallas, I thought the world was a really big place. I was wrong.

Telecommunications, computer networks, the World Wide Web, and commercial jets bring the world to me every hour of every day. As a university professor and a consultant to business, my work has taken me to parts of the world I never dreamed of seeing. I count myself fortunate.

A great deal has happened to influence the way people do business internationally since I wrote Working in a Global Environment in 1995. The bursting of the dot-com economic bubble, the September 11, 2001 attack on the World Trade Center, the collapse of Enron and the continuing scandals involving corporate corruption, the wars in Afghanistan and Iraq, the devastating tsunami in the Indian ...

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