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Chapter 1
Overview
ere are many facets to the successful implementation of a release management
process; they range from understanding the basic concepts to the benets derived
for the business user. Managing cultural aspects such as selling the benets, gaining
executive support, and determining organizational readiness are as important as
creating good processes. Trying to implement a process without the consideration
and balance of all of these factors will not be successful. With all implementations
there are some components that are more important than others; however, without
some traces of the critical success components the implemen ...