
300 ◾ Appendix M: ITService Continuity and Recovery Plan
M.10.3 Vendor Key Contacts
Hardware
Primary Home/Work/Pager/Cell Numbers: * Responsibility:
Alternate Home/Work/Pager/Cell Numbers: * Responsibility:
Software
Primary Home/Work/Pager/Cell Numbers: * Responsibility:
Alternate Home/Work/Pager/Cell Numbers: * Responsibility:
Network
Primary Home/Work/Pager/Cell Numbers: * Responsibility:
Alternate Home/Work/Pager/Cell Numbers: * Responsibility:
*Mandatory contact information
M.10.4 Users Required for Recovery
A list of user actions and roles required for recovery of the system or application.
Item
Action/
Function When Needed Role or Person
Exception ...