IT Release Management

14 ◾ IT Release Management: A Hands-on Guide

support documentation, service level agreements, and service continuity plans.

ese deliverables and tasks should be right sized for the specic release and

described in the RLC.

Another governance role release management can play is in the area of regula-

tory compliance. In every industry and in every country there are specic reg-

ulations that need to be met, whether it is Sarbanes–Oxley Act (SOX), Health

Insurance Portability and Accountability Act (HIPAA), Federal Deposit Insurance

Corporation (FDIC), or JSOX, the Japanese version of SOX, just to name a few,

and the release process can be designed to assist in complying with these regula-

tions. How this can be done will be covered further in t ...