April 2016
Intermediate to advanced
344 pages
9h 24m
English
Content preview from IT Release Management
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290 ◾ Appendix M: ITService Continuity and Recovery Plan
M.4 Abbreviations
Acronyms Description
ASP application service provider
BCM business continuity management
BCP business continuity plan
BIA business impact assessment/analysis
CI configuration item
CM crisis management
CMP crisis management plan
CMT crisis management team
DR disaster recovery
DRP disaster recovery plan
ITSC IT system continuity
ITSCM information technology system continuity management
RA risk assessment/analysis
RPO recovery point objective
RTO recovery time objective
SLA service level agreement
UPS uninterruptible power supply
M.5 Overview
Information technology service continuity managem ...