Knowledge Management in Practice

Chapter 6

“Where Have All My Experts Gone?”: Knowledge Management in Human Resources and Talent Management

If your organization is losing valuable knowledge due to staff retirement, staff moving to other departments, or staff dismissed for a variety of reasons, then your organization has a strong case for the implementation of a human capital/talent management strategy. Managing your human capital when your staff enters the organization through employee orientation; mapping their roles, responsibilities, and their work products as they perform their duties; and executing a comprehensive exit interview are all aspects of a knowledge management (KM) strategy aimed at moving your human capital to corporate capital. Specifically, I want to address ...