O'Reilly logo

Knowledge Management in Practice by Anthony J. Rhem

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Chapter 17

Failure Is Not an Option: Why Do Knowledge Management Programs and Projects Fail?

Why do knowledge management (KM) programs and projects fail?

Let’s begin by determining the difference between a KM program and a KM project. In a blog post dated December 31, 2012, I have stated what in my experience designates a KM program and a KM project. In many of my KM engagements, organizations look to initiate KM through a specific initiative or project. Once that project is concluded, many of these organizations believe that their KM involvement is done and they move on to the next initiative. In order to have a sustainable KM presence in an organization, we must move from the tactical approach of a KM project to that of a strategic approach ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required