32The Rubber Band Model: Staying in the Stretch Zone of Dilemmas
Leadership often feels like being pulled in opposite directions. One stakeholder wants speed; another demands caution. The market rewards efficiency, but your team is asking for innovation. You want to decentralize decision‐making yet still need alignment and control. These opposing forces aren't dysfunction; they're the raw material of leading with strategy.
In the FLUX Era, tension is constant. And yet most leaders are trained to do one thing when facing tension: Resolve it. Define the problem, choose the best option, and move quickly. But when we treat strategic dilemmas as decisions to be rushed, we miss the opportunity for transformation.
The Rubber Band Model offers a different perspective. It invites leaders to pause, name the opposing forces, and stay in the stretch, long enough to reframe the problem, surface deeper insight, and allow a new possibility to emerge.
The Problem with Solving Problems
Most adult learning and organizational behavior is built around problem‐solving: Identify the issue, analyze the cause, select a solution, execute. This approach works well for technical challenges, when a process is broken or a known gap needs to be addressed.
But dilemmas, paradoxes, and strategic tensions don't follow linear logic. They're not about fixing what's broken. They're about navigating complexity where multiple truths coexist.
Leaders often mistake a dilemma for a decision. They feel pressure ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Read now
Unlock full access