INTRODUCTION
One of the most significant trends in the leadership development field over the past twenty years has been the growth of 360-degree feedback (Chappelow, 2004). It has been called one of the most notable management innovations in recent times (Atwater & Waldman, 1998).
There are numerous books, guides, and other publications that describe in detail various aspects of 360-degree feedback. Many of these publications, several of which are referenced in this book, focus on particular aspects of this method and have allowed practitioners to increase their understanding of this sometimes complex process. As one of its original architects, the Center for Creative Leadership (CCL) has made significant contributions to the literature on 360-degree ...
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