Chapter 4 Designing the Team

Tasks, People, and Processes

In August 2011, three Boston Red Sox pitchers, Josh Becket, Jon Lester, and John Lackey, were uniquely positioned to win 100 games and contend for a third World Series victory in 7 years. To be sure, Beckett, Lester, and Lackey had all the skills and motivation that come with being World Series champions. However, the talent and passion that led them to their previous World Series victory fizzled out and, instead, the three spent their time drinking beer, eating fast-food fried chicken, and playing video games in the clubhouse during games. The dysfunctional, self-destructive patterns of behavior were uncovered in a series of interviews the Boston Globe conducted at all levels of the ...

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