Making the Team: A Guide for Managers, Fifth Edition

C

• Capability problems, 87

• Capacity problems, 87

• Capacity, absorptive, 135–37

• Card test, 166

• Cash awards, 51–53

• Categorization, 319–24

• Caucasian Americans

  • intergroup conflict and, 322

  • team design and, 93, 95

  • See also Diversity

• Cautious shift, 186

• Challenge

  • cohesion and, 117

  • flow and, 29–30

  • stress versus, 30

• Charters, team, 37, 347

• Choking under pressure, 27

• Cliques, 259–61, 265–66

  • advantages, 260

  • disadvantages, 260

• Coaching

  • conflict process, 210, 211–12

  • consultative, 101–2

  • educational, 101–2

  • motivational, 101–2

  • task process, 210

  • team, 101

  • types of, 101–3

  • virtual teams, 352

• COBS (consortium of behavioral scientists), 22

• Codified knowledge, 346

• Coercive power, 296

• Cognition, 273

• Cognitive conflict. See Task conflict

• Cognitive-goal instructions, ...