October 2002
Intermediate to advanced
474 pages
8h 40m
English
Content preview from Making the Web Work: Designing Effective Web Applications
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Summary
Just as the name says, the User Assistance layer is all about offering users assistance—in other words, providing help and information when things aren’t going so great. When you’re designing the user assistance aspects of your application, always think in terms of being helpful, polite, and sensitive. If nothing else, make sure you don’t make things worse.
Here’s a summary for those of you in need of a quick fix:
Whether you use conceptual, procedural, definitional, instructional, or a combination, there are well-established interface and editorial conventions for each type of help. If you concentrate on selecting an appropriate form of help, it will help guide your other decisions on delivery, design, and content.
Alerts are bad news. ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.