October 2018
Intermediate to advanced
256 pages
6h 12m
English
This book is principally about the first three components of a value proposition spelled out at the beginning of the next chapter. The fourth component concerns the ‘emotional’ elements and this chapter is devoted to this. Please read this chapter – it is important! The reason it is important is that, even if value propositions are approximately the same, it is frequently the brand or the reputation of the supplier that will win the business.
Our aim in writing this chapter is twofold: first, it should be an enjoyable and interesting read; second, you should be able to make some significant changes to the way you deal with your markets and customers – changes that will ...
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