Manager Redefined: The Competitive Advantage in the Middle of Your Organization
by Thomas O. Davenport, Stephen D. Harding
THE AUTHORS
Tom Davenport and Stephen Harding are both senior practitioners with Towers Watson, a global professional services company that helps organizations improve performance through effective human capital, risk, and financial management. Tom, who works out of the San Francisco office, concentrates chiefly on assisting clients in equipping and engaging their people to meet business and financial goals. In addition to numerous articles and book chapters, he is the author of Human Capital: What It Is and Why People Invest It (Jossey-Bass, 1999). Stephen, from the London office, specializes in employee engagement research. He is the author, with Dave Phillips, of Contrasting Values in Western Europe (Macmillan, 1986) and has also published ...
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