Managing for Accountability

CHAPTER 1

What Managing for Accountability: A Business Leader’s Toolbox Promises You

Accountability is a choice, a decision you want each of your employees to make. Accountable employees demonstrate ownership and take responsibility for results. Employees with accountability invest themselves in your organization; they give 100 percent. They do what they say they will, and more.

Accountable employees ask:

• “How can I contribute?”

• “How can I help my employer, manager, and coworker succeed?”

• “How can I be more productive?”

When you view the inside of an organization staffed by accountable employees, you see employees who:

• Show up on time and ready to work

• Communicate openly and candidly

• Demonstrate reliability

• Work hard

• Admit ...