Managing for Accountability

Index

accountability

culture, 7–10

employees lacking, 6

environment, 59–60

leaders and, 7–10

organization and, 5–7

all hands’ meetings, 48

all in, 2, 3, 6

alternative schedules, 130

Baby Boomer, 140

back three jobs approach, 27–28

balloons, 80–81

Better Buys analysis, 134

buy-in, 59–60

career development questions, 110–111

coaching, 105

benefits, 106

confidence, 108–109

employees and, 108, 109

feedback, 115–116

goals, 108, 109

instill confidence, 108–109

proficiency and success, 106–108

questioning technique, 110–114

recognition, 116–117

relationship, 45–47

360-degree review, 117–119

compensation system, 127–128

CoSo Cloud, 131

COVID-19 pandemic, 129–130, 136–137

discretionary effort, 44, 124

distributorship, 83–84

e-mail screening, 18–20

employee ...