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Mastering ServiceNow Scripting
book

Mastering ServiceNow Scripting

by Andrew Kindred
February 2018
Intermediate to advanced
226 pages
5h 13m
English
Packt Publishing
Content preview from Mastering ServiceNow Scripting

Event queue

The event queue triggers events that are then picked up by notifications and script actions. Triggering an event does not use many system resources, so volume is not usually a problem. There are many events that are provided and triggered in the baseline system, so this queue will always contain activity.

The more important aspect of setting up scripts to send events to the event queue is making sure that the event is well-defined and only fires when it is supposed to. 

Well-explained events are much easier to use for other developers, so try to demonstrate what the event is triggered by in the name of the event itself, and certainly in the definition.

We can see a sample event log here:

Figure 10.13: Event log sample

In an event ...

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Publisher Resources

ISBN: 9781788627092