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Mastering ServiceNow Scripting
book

Mastering ServiceNow Scripting

by Andrew Kindred
February 2018
Intermediate to advanced
226 pages
5h 13m
English
Packt Publishing
Content preview from Mastering ServiceNow Scripting

Update set pitfalls

Update sets are a great way to move configurations between instances. However, when using update sets, there are some pitfalls that can easily be fallen into.

The main issue that most developers face is what customization will be added to an update set. Not all changes to tables are added to update sets. Whether changes to a table are added to an update set or not depends on whether the records in the table are considered data or not. Tables that are considered as data are not added to an update set; as otherwise, update sets would be filled with unnecessary records. 

For example, if the incident table was included in update sets, any incidents modified or created in a development instance would be moved across to a production ...

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Publisher Resources

ISBN: 9781788627092