December 2021
Intermediate to advanced
384 pages
5h 56m
English
A
alignment, measurement maturity and, 83
analysis, measuring for, 13
annualized values
calculating, 223
with seasonal data, 226
Appendix, of sample strategy document, 302–309
B
balanced measures, 113–115
baseline values
for operations reports, 205–206
for plan determination, 204, 341
benchmarks, 207
“bending the curve,” 207
Boudreau, John W., 17
business principles for L&D departments, 57–65
evaluating, for your organization, 58
strategic and non-strategic programs, 60–62
C
Caterpillar, 60
chief learning officer (CLO), 103
clarification, of reporting, 257–260
closing interviews, 108
complex program reports, 69–70
Conclusion section, of strategy document, 268, 301
countable objects, YTD comparison with, 210
cumulative percentage, 226
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