Operations Management For Dummies, 2nd Edition
by Mary Ann Anderson, Edward J. Anderson, Geoffrey Parker
Part 3
Improving Operations
IN THIS PART …
Find out how to become lean and mean as a business so that you eliminate waste and produce only what your customers want. If you need help getting lean, take a look at some tools that help your business trim the fat.
Understand the possible risks that may derail your operations and learn how to protect yourself from the fallout.
Take a deeper look at quality, including what it means, how it’s measured, and what it costs. Understand the necessary operations that lead to a quality product or service.
Determine whether your company has a quality-oriented culture throughout — not just in the manufacturing department. If it doesn’t, get familiar with the tools that are necessary for building a quality-focused organization.
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