Organization Development, 3rd Edition

Postscript – towards a better tomorrow

In the few years since Mee-Yan and I wrote the first and second editions of this book a lot has changed, not least in the business environment. Since organizations are open systems, they are buffeted by global megatrends that set the context for organizational success. When we first wrote the book, the digital era was taking off in earnest. Now, thanks to globalization and advances in digitization even ‘digital’ is being replaced by ‘mobile’ as consumer tastes change. The pandemic in particular has acted as a game-changer for business success in a volatile marketplace. Seemingly overnight many organizations have adopted a hybrid way of working, which makes connection and communication key to building an ...