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Organizational Behavior, 12th Edition
book

Organizational Behavior, 12th Edition

by John R. Schermerhorn Jr., Richard N. Osborn, Mary Uhl-Bien, James G. Hunt
November 2011
Beginner to intermediate
658 pages
26h 47m
English
Wiley
Content preview from Organizational Behavior, 12th Edition

subject index

A

Absenteeism, 66

Absorptive capacity, 421

Accommodation, 229

Achievement-oriented leadership, 300, 301

Acquired needs theory, 104–106

Active listening, 246–248

Activity measures, 128

Adaptive capacity, 421

Adhocracy, 409–411

Adjourning stage, team development, 157

Affective Events Theory, 60

Affect, 54

Age diversity, 45

Agency theory, 283–284

Agreeableness, as Big Five personality trait, 29

The Amazing Race (TV show), 249

Americans with Disabilities Act, 45–46

Amoral managers, 17

Anchoring and adjustment heuristic, 205

Arbitration, 236

Athletics, 324

At-home affect, 67

Attitudes

affective component, 61

behavioral component, 61

cognitive component, 61

and cognitive consistency, 62

defined, 61

linking to behavior, 62

work-related, 62–63

Attribution, 86–88

Authentic leadership, 320, 321, 323

Authoritarianism, 33

Authoritative command, 229

Authority, acceptance of, 266–267

Availability heuristic, 205

Avoidance, 228–229, 282

Awareness of others, 26

B

Baby Boomers, 45

Bargaining zone, 233–234

Behavioral complexity, 417

Behavioral decision model, 203–204

Behavioral perspectives, 294–295

Behaviorally anchored rating scales, 129

The Big Bang Theory (TV show), 92

Blogging, 223

Boards of directors, women on, 385

Bonuses, 126

Brainstorming, 189–190

Braveheart (movie), 321

Bullying, 227

Bureaucracies

defined, 392

hybrid structures, 393–394

machine-type, 392–393

professional, 393

Business to business (B2B), 412

Business to consumers (B2C), 412

C

Cartels, 415

Centralization,

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Publisher Resources

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