subject index
A
Absenteeism, 66
Absorptive capacity, 421
Accommodation, 229
Achievement-oriented leadership, 300, 301
Acquired needs theory, 104–106
Activity measures, 128
Adaptive capacity, 421
Adjourning stage, team development, 157
Affective Events Theory, 60
Affect, 54
Age diversity, 45
Agreeableness, as Big Five personality trait, 29
The Amazing Race (TV show), 249
Americans with Disabilities Act, 45–46
Amoral managers, 17
Anchoring and adjustment heuristic, 205
Arbitration, 236
Athletics, 324
At-home affect, 67
Attitudes
affective component, 61
behavioral component, 61
cognitive component, 61
and cognitive consistency, 62
defined, 61
linking to behavior, 62
Authentic leadership, 320, 321, 323
Authoritarianism, 33
Authoritative command, 229
Authority, acceptance of, 266–267
Availability heuristic, 205
Awareness of others, 26
B
Baby Boomers, 45
Behavioral complexity, 417
Behavioral decision model, 203–204
Behavioral perspectives, 294–295
Behaviorally anchored rating scales, 129
The Big Bang Theory (TV show), 92
Blogging, 223
Boards of directors, women on, 385
Bonuses, 126
Braveheart (movie), 321
Bullying, 227
Bureaucracies
defined, 392
professional, 393
Business to business (B2B), 412
Business to consumers (B2C), 412
C
Cartels, 415
Centralization,
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