April 2025
Intermediate to advanced
306 pages
8h 30m
Portuguese (Portugal, Brazil)
Content preview from Padrões de comunicação
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Capítulo 15. Canais remotos
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Os métodos de comunicação podem ser classificados como assíncronos, síncronos ou uma combinação de ambos. Identificar o melhor método para uma determinada situação pode ser difícil, especialmente se não conheceres os prós e os contras de cada um.
Este capítulo explora como tirar o melhor partido da comunicação por correio eletrónico, da apresentação e partilha de ecrã em linha e das ferramentas de comunicação que podes utilizar com equipas remotas e híbridas.
E-mail simétrico
Muitos vêem o correio eletrónico como um mal necessário, mas não tem de ser assim. O correio eletrónico simétrico é um padrão que ajuda a gerir o processo de envio e resposta a mensagens de correio eletrónico e a resolver os problemas e desigualdades que o correio eletrónico pode causar. Aqui estão os três principais problemas com o correio eletrónico que este padrão aborda:
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Pessoas diferentes lidam e respondem a mensagens de correio eletrónico de formas diferentes.
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Nem sempre é claro quando deves utilizar o correio eletrónico e quando deves utilizar outra forma de comunicação, como as mensagens instantâneas.
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Normalmente, as expectativas e a clareza não estão presentes nos próprios e-mails.
A tua empresa ou equipa pode ou não ter definido expectativas para o correio eletrónico, mas é provável que alguns dos teus colegas consultem o correio eletrónico ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.