May 2003
Beginner
408 pages
9h 54m
English
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Chapter 6 Task Design
Task design is one of the most important aspects of usability testing. You don’t just watch users do whatever they want with the interface; you create specific tasks that cover what you want to learn. A good task is like a spotlight that illuminates your interface, showing you the parts that work well and the issues that get in users’ way. A good task provides reliable data about key issues so that you get the most from your usability study. But a poor task can mask problems or even turn up false ones. For example, if you ask users to do something that they would never do in real life and they fail, it’s difficult to tell whether the interface really has a problem or if you’ve created an artificial one.
As important as task ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.