book
Performance Under Pressure: Managing Stress in the Workplace
by Heidi Wenk Sormaz Ph.D., Bruce Tulgan
January 2003
Beginner to intermediate
174 pages
2h 14m
English
Content preview from Performance Under Pressure: Managing Stress in the Workplace
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ALL OF US get angry at one time or another. Some us get angry every day. We are especially vulnerable to anger when we are under pressure from such things as time, people, and evaluation. Anger itself has pressures, notably the pressure of deciding whether to contain that anger or act on it. In either case, the experience of anger will result in an elevated physiological response. Our task is to direct that energy appropriately and make the physiological boost work for us.
Anger Pressure
Let us think about what anger is and where it comes from. Anger typically has three components:
1. The thought that we have been wronged in some way
2. The physiological reaction of bracing for physical assault—a reaction ...