January 2003
Beginner to intermediate
174 pages
2h 14m
English
book
Performance Under Pressure: Managing Stress in the Workplace
by Heidi Wenk Sormaz Ph.D., Bruce Tulgan
Content preview from Performance Under Pressure: Managing Stress in the Workplace
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BAD INTERACTIONS with people are a key source of pressure in the workplace. People pressure often accumulates over small interactions with your immediate coworkers. This includes the team player who contributes the least, the client who is indecisive and then blames you for not getting the job done, the coworker who is going through a divorce and is quick to criticize, and the secretary who forgets to give you messages because she is on a personal call. If you look back on your week, you can probably think of more than one interaction that you wish had been handled differently.
Even if your people skills are developed, they will always be challenged by unpleasant office interactions. Indeed, research has ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.