ACKNOWLEDGEMENTS
I would like to thank my publisher Ian Borthwick for the patience he has shown as I tested him to the limits with my tardy delivery, and David Hannell for his perceptive criticism of my work. Any errors left are entirely my own. A big thank you to Henry Sykes of CCR for the conversations we had on testing and for introducing me to the customer journey test. Nina Turner, with whom I started this journey, deserves a special mention for her insistence on not taking shortcuts and only providing the best we can. I want to thank my friend Dylan Jones of Data Migration Pro, with whom I have had many a discussion around the subject and who has long been one of the principal advocates of the importance of data migration in the delivery ...
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