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Practical Solutions for Healthcare Management and Policy (Collection) by Carolyn Pexton Dr. Brett E. Trusko Praveen Gupta, Dr. H. James Harrington, Douglas A. Perednia M.D., Jim Champy, Harry Greenspun M.D.

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Part II. Why the Machine Is Breaking Down

“Machines built by human beings will function correctly if we provide them with a very specific environment. But if that environment is changed, they won’t function at all.”

Ralph Merkle

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