April 2018
Beginner
368 pages
7h 37m
English
Your client should have some information about their customers, such as their ages, incomes, and so on. Use these pieces of information to create personas, and create user flows that fit the website. In our example, the Racing Club, we would create personas such as the following:
Both users, flows will work differently and you can already suppress any flows that don't concern our target users.