9 MASTER DATA MANAGEMENT

This chapter introduces master data and its management. Master data is defined and explained with some examples. The reasons why some of the problems with master data arise are discussed. MDM hubs and some of the approaches to their implementation are then introduced.

WHAT IS MASTER DATA?

The MDM Institute has defined master data management as ‘the authoritative, reliable foundation for data used across many applications and constituencies with the goal to provide a single version of the truth’.1 Gartner has come up with a competing definition, defining master data management as ‘a discipline used by business and information technology to ensure uniformity, accuracy, stewardship and accountability of the organisation’s ...

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