January 2012
Beginner
480 pages
18h 21m
English
Content preview from Principles of Management: Text and Cases
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17
Managing Conflict and Stress in Organizations
After going through this chapter, you will be able to understand:
- the concepts of conflict and stress in organizations
- the different causes of conflict and stress in organizations
- the process of conflict management
- the process of managing stress
Working Together at Shell Australia
Shell Australia is a major global energy organization operational since 1901. With over 3,000 people from culturally diverse backgrounds, it meets about one-third of Australia's petroleum requirements, catering to more than 50,000 customers. One of its biggest challenges is to manage a multicultural technical team wherein the members need to demonstrate strong affiliation and commitment to the organization ...
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I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.