January 2012
Beginner
480 pages
18h 21m
English
Content preview from Principles of Management: Text and Cases
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21
Quality Management Practices in Organizations
After going through this chapter, you will be able to understand:
- quality management practices
- the six sigma approach and its role in developing human resources
- lean management practices
- the concepts of employee empowerment and quality of work life (QWL)
- the concept of quality circles and their relevance to total quality management (TQM)
- the Toyota production system
- quick response manufacturing
Lean Management Lessons of Nestlé
Nestlé Purina Petcare (Friskies), Merseyside, United Kingdom, is a part of the Nestlé group. Nestlé Purina Petcare, formerly Friskies Petcare, manufactures dog biscuits for all the major supermarkets including Bonio, Sharpes, and Specials. Committed to developing ...
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I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.