book

Recruiting, Retaining and Promoting Culturally Different Employees

by Lionel Laroche, Don Rutherford

February 2007

Beginner

320 pages

8h 15m

English

Routledge

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Culture DefinedNational CultureIceberg AnalogyCulture Is About Making ChoicesGeneralizations and StereotypesDefinitions and Terms
North American Recruitment and Selection ProcessComparing North American Recruitment and Selection Processes with Other RegionsRésumé Differences Across CulturesWhy Culturally Different Résumés Do Not Reach Their Target AudienceAction Steps for the Organization
Telephone InterviewsFace-to-Face InterviewsTestingAction Steps for the Organization

Who Are You and How Can You Possibly Help Me?The Résumé Is Not the First Step in the ProcessThe Job SearchKeeping in Touch
Culture Shock and AdjustmentNew Employee Orientation, Coaching, and SupportSummary
Introduction to CommunicationNonverbal Communication DifferencesVerbal Communication DifferencesWritten Communication“The Medium Is the Message”More Communication IdeasSummary
Hierarchy in Manager-Employee RelationsCross-Cultural FeedbackSummary
IndividualismHierarchyRisk ToleranceIssues of Building Cross-Cultural TeamsSummary
Rewards and RecognitionPromotionsHow Can Culturally Different People Reach Their Professional Objectives in North American Organizations?How Can North American Organizations Help Their Culturally Different Employees Reach Their Professional Objectives?
Individual Employee and Manager BenefitsCompany BenefitsFinal Words of Advice

Content preview from Recruiting, Retaining and Promoting Culturally Different Employees

Acknowledgments

We are indebted to those who came before us in the cross-cultural field for sharing both their research and their experience through books, seminars, collaborations, and conversations. These include Edward T. Hall, Geert Hofstede, Fons Trompenaars, Phil Harris, Robert Moran, George Renwick, Milton Bennett, Janet Bennett, Noel Kreicker, and Dianne Hofner Saphiere. We are very grateful to these people.

We thank our clients for having us assist their employees through our cross-cultural programs. We have learned much from them and their questions. Thank you to Bieny Pryor (BP Canada), Joanne Butler (TransAlta), Kathy Marasco (Precision Drilling), Laurel McLean (Enbridge), Lynn Robinson (EnCana), Steve Fieldgate (Talisman ...