Recruiting, Retaining and Promoting Culturally Different Employees

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Retention—Part 2: Teamwork

Being a “good team player” consistently ranks as one of the most important skills employers around the world look for in candidates. While there is consensus on the need to be “good team players,” people coming from different cultural backgrounds often have very different ideas of what that means. Most people learn how to operate within teams by osmosis; few take courses on that topic. As a result, major issues often arise when culturally different people work together on the same team, because they assume that all teams operate according to the set of unwritten rules with which they are familiar. When team members come from different cultural backgrounds, this implicit assumption often leads to team ...