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AI and Robotics Are Here. Now What?
Optimizing Work Automation
A Four-Step Framework
Deconstruct the Job
Which Job Tasks Are Best Suited to Automation?
Assess the Relationship between Job Performance and Strategic Value
What Is the Automation Payoff?
What Automation Is Possible?
What Does the Right Human-Automation Combination Look Like?
Redefining the Organization, Leadership, and Workers
Automation Implications beyond Reinventing Jobs
The New Organization
Digital, Agile, Boundaryless, and Work-Centric
The New Leadership
Democratic, Social, and Perpetually Upgraded
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