May 2009
Intermediate to advanced
504 pages
15h 34m
English
book
Salesforce.com Secrets of Success: Best Practices for Growth and Profitability, 2009
by David Taber
Content preview from Salesforce.com Secrets of Success: Best Practices for Growth and Profitability, 2009
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APPENDIX BExample Requirements Statements
AS DISCUSSED IN CHAPTERS 1 and 4, the statement of requirements drives budgetary decisions and helps shape the waves of features that will be deployed in each delivery cycle. This appendix gives some example requirements for company situations, assuming that they don’t have an existing SFA/CRM system in place.
The requirements statements here are kept at a management level: they’re not very detailed, but they have enough context to help drive business decisions. Once the project is under way, a completely different level of requirement would be created, delving into the technical details, user specifics, and task interdependencies. Because the details of technical requirements would confound nearly any ...
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