May 2009
Intermediate to advanced
504 pages
15h 34m
English
book
Salesforce.com Secrets of Success: Best Practices for Growth and Profitability, 2009
by David Taber
Content preview from Salesforce.com Secrets of Success: Best Practices for Growth and Profitability, 2009
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
CHAPTER 9Best Practices for Sales
Sales reps are coin-operated.
—S. Nelson French, Sales VP
THIS CHAPTER IS THE centerpiece in explaining how to get the most out of your SFDC system, because the system is first and foremost intended for sales users, from individual reps and sales administrators up to the VP or COO. This chapter organizes these best practices along the business-process lines described in Chapter 8. To make them more accessible, however, they have been reordered here to fit sales personnel’s job titles. That said, skim all the sections: you’ll find useful tips throughout the chapter even if the section doesn’t exactly match your job title.
In addition to reading this chapter, you’ll definitely want to visit www.SFDC-secrets.com ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.