May 2009
Intermediate to advanced
504 pages
15h 34m
English
book
Salesforce.com Secrets of Success: Best Practices for Growth and Profitability, 2009
by David Taber
Content preview from Salesforce.com Secrets of Success: Best Practices for Growth and Profitability, 2009
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CHAPTER 5People and Organizational Readiness
Automation doesn’t eliminate human error, it merely replaces operator errors with design errors.
—IBM
THIS CHAPTER SHOULD BE read by the executive sponsors to set the right high-level goals, but is actually intended for everyone on the SFDC implementation team; it will help team members gauge the state of user readiness. While users in small organizations can skim this chapter, members of larger, more complex organizations will need to understand it in detail for a successful deployment across multiple divisions.
Before starting the implementation, project leaders need to understand their organization’s SFA maturity and state of readiness, so as to better appreciate which benefits are within reach ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.