May 2009
Intermediate to advanced
504 pages
15h 34m
English
book
Salesforce.com Secrets of Success: Best Practices for Growth and Profitability, 2009
by David Taber
Content preview from Salesforce.com Secrets of Success: Best Practices for Growth and Profitability, 2009
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
CHAPTER 6Working the Politics
Practical politics consists of ignoring facts.
—Henry Adams
THIS CHAPTER IS FOR all SFDC users, because they need to understand the political environment surrounding SFDC. As budgets and system adoption are creatures of company politics, “working the system” is a key success factor during and after the implementation.
Technology Is Not the Problem
According to a recent report1 by industry analyst Forrester Research, the problems of “aligning business strategy” and “managing change” were each twice as important as “technology” and “integration” in SFA/CRM projects. Even the problem of “executive commitment” was more important than any of the technology or product issues.
1. How to Get Business and IT Executives ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.