May 2009
Intermediate to advanced
504 pages
15h 34m
English
book
Salesforce.com Secrets of Success: Best Practices for Growth and Profitability, 2009
by David Taber
Content preview from Salesforce.com Secrets of Success: Best Practices for Growth and Profitability, 2009
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Index
A
A/B split testing
AdWords, 331
emails, 333
inside sales scripts, 277
Access to data
auditor concerns, 194
issues, 72
territory management, 310
by users, 180
Accessibility
IT, 409
user, 413
Accounting and ongoing operations
cost containment, 396
investor relations, 398–399
process controls, security, and compliance, 396–397
profitability analysis, 394–395
quote to cash cycle, 390–394
tools, 236
workflows and streamlining, 395
Accounts
creation pages, 329
customer identification, 93–94
deduping, 110–112
lockouts, 179–180
migrating, 99
Named Account model, 295–298
names, 282–284
planning, 311
sales manager management, 311–312
WaveMaps, 128
Accuracy
data, 71–72
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.